Responsible Gaming

Responsible Gaming —
Our Commitment to Safe Gaming

365 BRT believes entertainment is best enjoyed within limits. Our responsible gaming guidelines are here to help you keep gaming fun and in control.

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1

What Is Responsible Gaming?

Responsible Gaming It means treating online gaming as a healthy form of entertainment — not a way to make money. At 365 BRT, we believe every player deserves a gaming experience that is enjoyable, safe, and in control. Responsible gaming means having full control over your time and money, and knowing when to stop.

Every feature on our platform is built on this principle. In line with 365 BRT's responsible gaming policy, players can set their own deposit limits, session times, and bet amounts. This isn't just a policy — it's a reflection of our commitment to every one of our members.

Online gaming can be a great source of entertainment when enjoyed responsibly. But when it starts affecting other areas of your life — family, work, or financial stability — it's time to seek help. 365 BRT is here for you in those moments.

Please note: Gaming is entertainment, not a source of income. There's no guarantee of winning any bet — always play with that in mind.
2

Why Does Responsible Gaming Matter?

Online gaming is growing rapidly in Bangladesh, with millions of people turning to platforms like 365 BRT every day for entertainment. As its popularity rises, so does the importance of responsible gaming. We want every member to play with peace of mind — and leave with the same.

Research shows that players who stick to time and spending limits enjoy gaming more in the long run. By using 365 BRT's responsible gaming features, you can turn gaming into a regular, balanced part of your entertainment.

We understand that gaming can sometimes cross into addiction. That's why 365 BRT has built a robust responsible gaming framework — so you or someone you know can get help quickly when it's needed.

  • Gaming stays fun when it stays within limits
  • Protects your family from financial harm
  • Controlled gaming supports better mental well-being
  • Maintain healthy social and family relationships
  • Keep your gaming experience enjoyable for the long run
3

Warning Signs of Problem Gaming

It can sometimes be hard to tell when gaming has become a problem. If you notice any of the following signs, it's time to take responsible gaming action:

Repeatedly going over your set budget
Chasing losses with bigger bets
Feeling unable to stop gaming
Hiding your gaming from family or friends
Neglecting work, studies, or family responsibilities
Feeling irritable or anxious when not gaming
Gaming with borrowed or loaned money
Sleeping less, eating poorly, or neglecting your health
If you notice one or more of the above signs in yourself, Don't wait — contact us now or set your own limits. Asking for help is a sign of strength, not weakness.
4

Gaming Limit Features

As part of responsible gaming at 365 BRT, we provide several limit-setting features. Use these tools to take full control of your gaming experience:

Limit Type Description Benefits
Deposit Limit Set a maximum deposit amount — daily, weekly, or monthly Prevents overspending
Betting Limits Set a total betting limit over a defined time period Reduces impulsive betting
Loss Limit Decide in advance the maximum amount you are willing to lose within a set period Prevents major financial losses
Session Time Limit Set a maximum duration for each gaming session Prevents excessive time spent gaming
Cooling-Off Period Temporarily pause your account for a set period Take a break and clear your head
Reality Check You will be reminded at set intervals how long you have been playing Stay aware and in control
Tips: Set your limits when you are calm — before you start playing. Once a limit is set, it may take a short time to come into effect, but increasing a limit is never immediate.
5

Self-Assessment — Ask Yourself

Ask yourself the questions below to check your gaming habits. If you answer "Yes" to most of them, consider seeking help:

1

Have you ever spent more than your gaming budget and regretted it afterwards?

2

Have you tried to cut back or stop gaming but found you couldn't?

3

Is gaming negatively affecting your sleep, work, or family relationships?

4

Are you continually placing more bets in an attempt to recover losses?

5

Do you feel anxious, irritable, or restless when you're unable to game?

6

Have your loved ones expressed concern about your gaming habits?

7

Have you taken out a loan or borrowed money from others to fund your gaming?

If You Answer "Yes" to 3 or More Questions Please reach out to our support team or use the self-exclusion feature. You are not alone — we are here for you.
6

Self-Exclusion Process

Self-exclusion is one of the most effective responsible gaming tools offered by 365 BRT. Using this feature, you can deactivate your account for a set period or permanently.

1
Contact Support

Contact our support team via live chat or email to request self-exclusion.

2
Select a time period

Choose from a 30-day, 90-day, 6-month, or permanent exclusion — whichever suits you best.

3
Identity Verification

Complete a quick verification process to confirm your identity and keep your account secure.

4
Account Suspended

Your account will be locked for the selected period — you will not be able to log in or make deposits.

Good to know: If you attempt to open a new account during your self-exclusion period, our system will automatically detect it. Once the exclusion period ends, contact support to reactivate your account.
7

Minor Protection

365 BRT strictly prohibits gaming for anyone under 18. As part of our responsible gaming commitment, we take age verification seriously. All users must confirm their age at registration, and identity documents may be requested when necessary.

If a minor in your household uses your device, please take the following steps:

  • Install parental control software on your device
  • Always keep your 365 BRT account password private
  • Log out of your account when your device is not in use
  • Be mindful about not saving your password in the browser
  • Educate children about the risks of online gaming
Strict Policy: If we become aware that a minor is gaming on our platform, that account will be suspended immediately and any deposited funds will be returned.
8

Help & Contact

If you feel that gaming is having a negative impact on your life, don't face it alone. The 365 BRT responsible gaming team is always ready to help.

Live Chat
Bangla support available 24/7. The fastest way to reach us.
Email
[email protected] — expect a reply within 24 hours.
RG Support
Confidential consultation with our specialist responsible gaming team.

Our Protection Features

To make responsible gaming easier at 365 BRT, we offer a range of powerful tools

Personal Limit Settings

Set your own deposit, bet, and loss limits. Every control is in your hands — 365 BRT is just here to support you.

Session Timer & Reminders

Automatic notifications will alert you after a set period of time — so you always know how long you've been playing and can stay mindful.

Self-Exclusion Feature

Temporarily or permanently close your account when needed. Options range from a 30-day break to permanent self-exclusion.

Gaming History Report

View a full, detailed report of your gaming history, spending, and time spent — anytime you need it. Transparency is at the core of what we do.

Age Verification System

Strict age verification at every step, starting from registration. Access is strictly prohibited for anyone under 18.

Specialist Support Team

Our trained responsible gaming specialists are ready to address any concerns you have, with complete confidentiality.

General FAQ

Answers to the most frequently asked questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" section. There you'll find options to set deposit limits, bet limits, loss limits, and session time limits. Any reduction takes effect immediately, while increases take 24–48 hours to apply.

Once the set period (e.g., 30 or 90 days) ends, you can contact our support team to request account reactivation. For permanent exclusion, the account will be closed for good and cannot be reopened.

Start by having an empathetic conversation and encouraging them to seek help. You are also welcome to contact our support team — we can act on third-party requests while keeping all details completely confidential.

Your account balance remains completely safe during self-exclusion. You can withdraw your funds once the exclusion period ends, or by submitting a request if needed. No funds will be deducted.

No, setting limits or using a cooling-off period will not cancel your bonus. However, if you choose self-exclusion, active bonuses may be forfeited since your account will be fully deactivated.
Start Gaming Safely

Join 365 BRT today,
Play Responsibly

All responsible gaming features at 365 BRT are completely free. Set your limits, play safely, and whenever you need us — our support team is right here.

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