Important Notice: This page sets out all the Terms & Conditions governing use of the 365 BRT platform. Please read these carefully before opening an account or using any of our services.
365 BRT is an online gaming platform offering a variety of games to users in Bangladesh, including slots, Live Casino, fish games, crash games, and Sports Betting. These Terms & Conditions ("Terms") form a legally binding agreement between 365 BRT ("we", "the Platform") and the user ("you", "member").
Visiting the 365 BRT website, opening an account, or using any of our services means you have fully read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the platform.
Please note: These Terms & Conditions are subject to change at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.
When registering with 365 BRT, you must provide accurate and complete information. Accounts created using false information may be closed at any time, and any balance may be forfeited.
- Each individual may only open one account. If multiple accounts are found under the same person, all associated accounts will be closed.
- Keeping your account password confidential is your responsibility. Allowing any other person to access or use your account is not permitted.
- The name, address, and phone number provided at registration must be accurate. Identity verification may be required before processing a withdrawal.
- If you suspect any unauthorized activity on your account, please notify our support team immediately.
- Creating an account using another person's information is strictly prohibited and may lead to legal consequences.
365 BRT is strictly for users aged 18 and above. Minors are not permitted to use this platform under any circumstances. You must confirm that you are over 18 at the time of registration.
Strict Policy: If a member is found to be under 18 years of age, their account will be closed immediately, all deposited funds will be returned, and the matter may be reported to the relevant authorities.
365 BRT may occasionally request a copy of your national ID or passport for age verification purposes. This is strictly for security, and your information will remain fully protected.
BKash, Nagad, and Rocket are supported for deposits and withdrawals on 365 BRT. All transactions are secure and encrypted. Deposits are typically credited to your account within 5–15 minutes.
- The minimum deposit amount is BDT 100, and the maximum is subject to your daily limit.
- Withdrawal requests are typically processed within 1–24 hours. VIP members benefit from faster processing times.
- Identity verification must be completed before withdrawals can be processed. Failure to provide the required documents may result in your withdrawal being placed on hold.
- Wagering requirements must be met before withdrawing bonus funds. See the Bonus Policy section for full details.
- Payments through third parties are not accepted. Deposits and withdrawals must be made using the same payment method.
Tips: If you experience any issues with a withdrawal, please contact our 24/7 customer support. We typically resolve issues within a few hours.
365 BRT offers a wide range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms that must be followed.
- The welcome bonus is available on your first deposit only and can be claimed once per account.
- A wagering requirement of typically 15x–30x must be met to withdraw bonus winnings. The specific conditions are stated separately for each bonus.
- Winnings from bonuses may be withdrawn up to a specified limit. The maximum withdrawal limit is stated in each individual offer.
- Bonuses have an expiry period — they must generally be used within 7–30 days. Any unused bonus will be cancelled once it expires.
- Attempting to abuse bonuses or claim bonuses across multiple accounts may result in all bonuses being cancelled and the account being closed.
Certain activities are strictly prohibited on 365 BRT in order to protect the platform and all members. Violations will result in permanent account closure.
- Using fraud, hacking, bots, or any automated software to play games is strictly prohibited.
- Using the platform for money laundering or any form of illegal financial activity is strictly prohibited.
- Operating multiple accounts under the same identity is strictly prohibited.
- Threatening, harassing, or engaging in harmful conduct toward other members is strictly prohibited.
- Deliberately exploiting game vulnerabilities or bugs is strictly prohibited. If you notice anything of this nature, please report it to the support team.
- Attempting to commit fraud through credit card chargebacks or payment disputes is strictly prohibited.
Consequence: Engaging in any of the prohibited activities listed above will result in permanent account closure, forfeiture of all balances, and legal action where necessary.
All game outcomes on 365 BRT are governed by RNG (Random Number Generator) technology, ensuring every result is entirely random and not predetermined by any party. Our game providers are internationally certified and regularly audited by independent third parties.
- Game outcomes cannot be altered or manipulated in any way.
- If a game is interrupted mid-session due to a technical issue, the bet will be voided and the amount refunded.
- In Live Casino, the dealer's decision is final. Any disputes will be reviewed against the recorded video of the game.
- 365 BRT reserves the right to recover any funds credited to an account in error due to a system fault.
365 BRT reserves the right to close or suspend any account at any time and for any reason. In practice, accounts are not closed unless a rule violation has occurred.
- You may close your account at any time by contacting our support team.
- If you voluntarily close your account, any valid balance will be returned to you. This process may take 3–7 business days.
- As part of our Responsible Gaming policy, you have the option to self-exclude your account for a set period of time.
- Account balances may not be refunded if the account is closed due to a rule violation.
365 BRT takes the protection of your personal information very seriously. Your data is collected, used, and stored in accordance with our Privacy Policy. To learn more, visit our Privacy Policy View page.
- Your information is protected by SSL encryption and is never sold to any third party.
- Documents collected for identity verification are stored on secure servers.
- Information may be disclosed to the relevant authorities when required by legal obligation.
365 BRT strives to provide a reliable and uninterrupted service at all times. However, technical issues may occasionally cause service disruptions, and 365 BRT accepts limited liability in such cases.
- If your internet connection drops during a game, the result will be saved. You can resume the game once you reconnect.
- 365 BRT is not directly liable for transaction delays caused by issues with third-party payment gateways.
- Services may be temporarily unavailable during system maintenance. We will endeavour to provide advance notice wherever possible.
365 BRT reserves the right to modify, update, or cancel these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notice.
Note: Check this page regularly. The date of any changes is noted at the top of the page. Continued use of the platform after an update constitutes your acceptance of the revised terms.
If you have any questions or complaints regarding these Terms & Conditions, please get in touch with us. Our support team is available 24/7, seven days a week, and ready to assist.
Support: Live chat responses are typically received within a few minutes. You can also reach us by email:
[email protected] (Displayed as text only)
An initial response to a submitted complaint is typically provided within 48 hours. Complex matters may take up to 7 business days to resolve.